1. The right to be informed

Receiving the correct information about a product or service in order to make a good buying choice illustrates this consumer right.

2. The right to safety

This right protects consumers from good sand services that are dangerous.

3. The right to choose

To be assured of the availability of a variety of goods and services at competitive prices is this consumer right.

4. The right to be heard

This rights gives consumers a way to make sure their interests are fully considered by government and by businesses.

5. The right to a remedy

This right was added in 1969 by President Richard Nixon and assures the right to legal correction of wrongs.

6. The right to consumer education

The right you are exercising in this class.

7. Implied warranty

This type of warranty is created by law.

8. Express warranty

This type of warranty is made orally or in writing and promises a specific quality of performance.

9. Guarantee

This is a promise by the manufacturer or dealer, usually in writing, that a product is of a certain quality.

10. Implied warranty of merchantability

This warranty assures that products bought from merchants must be in good working condition for normal use.

11. Implied warranty of fitness for a particular purpose

This warranty exists when consumers ask specific questions about the desired use of a product, and the dealer promises that a product will meet those needs.

12. As is

This can be considered a disclaimer against all warranties and can protect sellers of potentially faulty products.

13. FTC

This agency regulates advertising and encourage informative and truthfulness in advertising. It also prevents one firm from using unfair practices to run competing firms out of business.

14. OCA

This agency advises other federal agencies on consumer issues and develops consumer information materials.

15. CPSC

This agency has the authority to set safety standards, to ban hazardous products, and to recall dangerous products from the market.

16. USDA

This agency helps insure consumer safety by setting standards for the grading of farm products that are sold from one state to another. It also controls the processing and grading of meat.

17. FDA

This agency makes sure that food, drug, and cosmetic products are not harmful to consumers.

18. Trade associations

These are organizations of businesses engaged in the same line of business.

19. Fraud

This occurs when inaccurate information is given to customers in an effort to make a sale.

20. Puffing

Exaggerating of facts, such as sales talk.

21. Monopoly

This occurs when a business has no competition and controls the market for a product or service.

22. Misrepresentation of facts

This is the basis for fraud.

23. Increases

When people engage in dishonest consumer behavior, such as shoplifting, this may happens to prices.

24. Decreases

Competition has this effect on prices.

25. Consumer movement

To fight against unfair business practices, consumers banded together and gave rise to this, the highlight of which was the Consumer Bill of Rights in 1962 by President Kennedy.